Terms of Service

Welcome to Miraqueen Water. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

By using our website, mobile application, or placing an order with Miraqueen Water, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms of Service
• You are at least 18 years of age or have parental consent
• You have the legal capacity to enter into a binding agreement
• All information you provide is accurate and complete

Miraqueen Water provides purified water delivery services including:

• Home and office water delivery
• Various water products (5-gallon, 1-liter, sachets)
• Scheduled and on-demand delivery
• Subscription-based delivery services

Account Registration

To place orders and access certain features, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service
• Provide false information
• Engage in fraudulent activities
• Create operational disruptions

Order Process

All orders are subject to acceptance and availability. We reserve the right to:

• Accept or decline any order at our discretion
• Limit order quantities
• Cancel orders in case of pricing errors
• Modify delivery schedules due to unforeseen circumstances

Delivery Terms

Pricing

All prices are in Ghana Cedis (GHS) and include applicable taxes unless stated otherwise. We reserve the right to adjust prices at any time.

Payment Methods

We accept various payment methods including:

• Cash on delivery
• Mobile money transfers
• Bank transfers

Product Quality

We ensure our water products meet all quality standards. However, we are not liable for:

• Improper storage after delivery
• Tampering after delivery
• Individual allergic reactions
• Force majeure events affecting quality

Limitation of Liability

To the maximum extent permitted by law, Miraqueen Water shall not be liable for any indirect, incidental, or consequential damages arising from:

• Service interruptions or delays
• Inaccurate delivery information
• Third-party actions
• Events beyond our reasonable control

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.